Case Manager Walk-In Hours
A Case Manager will be available at the following times and locations. Come with your questions.
Triangle-Brittingham
755 Braxton Place
Monday, March 3, 12:00-1:00 pm
Romnes Apartments Meal Site
540 W. Olin Ave.
Tuesday, March 4, 10:30-11:30 am
Madison Senior Center
330 W. Mifflin St.
Tuesday, March 4,18, 10:30 am-12:30 pm
Monona Senior Center
1011 Nichols Rd.
Friday, March 21, 11:30 am-12:30 pm
Goodman Community Center
214 Waubesa St.
Tuesday, March 18, 11:30 am-12:30 pm
Meadowridge Commons
5734 Raymond Rd.
Thursday, March 20, 11:00 am-Noon
Bilingual English/Spanish
How will a NewBridge Case Manager work with me or my family member?
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Case Managers work with a client and their family to assess that person’s unique needs and work with a client and their family to develop a plan of action (Individualized Service Plan) that addresses that person’s unique goals and needs.
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Case Managers work with the client, their family, and other professionals to assess the client's needs and goals, connect them to the appropriate resources and provide ongoing assistance. Case managers will monitor client progress towards achieving the goals set by the client and adjust services accordingly.
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Case Managers help connect the client to resources and services to help them maintain their health, safety, independence and community connection. Examples of resources and services: Energy Assistance, Food Assistance or Home-Delivered Meals, Home Chore Services, Housing Assistance, Medicare, Personal Care Services, Transportation
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Case Managers help the client communicate with their families, care networks, and other agencies and professionals. Case Managers serve as authorized representatives for specific county funded programs as needed.
JODIE CASTANEDA
Case Manager Supervisor
Ext. 1004
SAMMY AZUMA
Case Manager Associate Supervisor
Ext. 1005
At NewBridge, we are committed to fostering a welcoming, respectful, and inclusive environment where all participants can enjoy activities safely and comfortably. Like any community organization, we have established guidelines to ensure positive interactions among our members and staff.
Our policies apply to all participants equally, and we communicate expectations to maintain a positive atmosphere.
When concerns arise regarding behavior that disrupts the experience for others, we address them, always prioritizing the well-being of our community. When participants and staff fail to comply with our policies, we respond on a case-by-case basis, carefully considering each situation.
NewBridge values every individual who participates in our programs and encourages open dialogue when concerns arise. Our goal is to provide a safe and enjoyable space for all.